FREQUENTLY ASKED QUESTIONS
General
Where is Fallgain Inn located?
Fallgain Inn is situated in a convenient location, offering comfortable accommodation with easy access to local attractions, shops, restaurants, and transport links. Visit our Contact page for directions and maps.
What are your check-in and check-out times?
Check-in: From 3:00 PM Check-out: By 11:00 AM
If you require an early check-in or late check-out, please contact us in advance and we will do our best to accommodate your request.
Bookings & Payments
How can I make a reservation?
You can book directly through our website for the best available rates, or contact our reception team by phone or email.
Do I need to pay a deposit?
Deposit requirements may vary depending on the room type and booking rate selected. Full details will be provided during the booking process.
What payment methods do you accept?
We accept major credit and debit cards. Please contact us directly if you have any specific payment enquiries.
Can I modify or cancel my booking?
Yes, booking modifications and cancellations are subject to the terms of the rate selected. Please refer to your booking confirmation for details.
Rooms & Facilities
Is Wi-Fi available?
Yes, complimentary high-speed Wi-Fi is available throughout the property for all guests.
Are your rooms non-smoking?
Yes, all guest rooms and indoor public areas are strictly non-smoking.
Do rooms include tea and coffee making facilities?
Yes, our rooms are equipped with complimentary tea and coffee making facilities for your convenience.
Do you provide toiletries?
Yes, basic toiletries and fresh towels are provided in all guest rooms.
Are family rooms available?
Yes, we offer accommodation options suitable for families. Please contact us for availability and room configurations.
Dining
Do you serve breakfast?
Yes, breakfast is available for guests. Details regarding serving times and menu options can be found at reception or during booking.
Do you cater for dietary requirements?
We aim to accommodate a range of dietary needs, including vegetarian, vegan, and gluten-free options. Please inform us of any requirements before your arrival.
Is there a restaurant on-site?
Please check our Dining page for current restaurant availability, opening hours, and menus.
Parking & Accessibility
Is parking available?
Yes, guest parking is available. Availability and any applicable charges will be confirmed during your booking.
Do you have accessible rooms?
We strive to accommodate guests with accessibility requirements. Please contact us directly so we can discuss your specific needs and recommend suitable accommodation.
Pets
Are pets allowed?
Please contact us before booking if you wish to travel with a pet. Pet-friendly accommodation may be available subject to availability and conditions.
Is there an additional charge for pets?
Additional charges may apply for pet stays. Please enquire when making your reservation.
Local Area
What attractions are nearby?
The Falgate Inn is ideally located near a variety of local attractions, scenic walks, shopping areas, and dining options.
Our team will be happy to recommend places to visit during your stay.
Can you help arrange local activities?
Yes, our staff can provide information about local attractions, events, and activities to help you make the most of your visit.
Contact
How can I contact The Falgate Inn?
You can reach us by phone, email, or through the contact form on our website. Visit our Contact page for the latest contact details.
What should I do if I have special requests?
Please let us know at the time of booking or contact us before your arrival. We will do our best to accommodate any special requests whenever possible.
Still have a question? Please contact our friendly team and we'll be happy to assist with your enquiry.